Recognizing the importance of after-sales services to the enhanced customer satisfaction,LXSHOW,a leading supplier and manufacturer of laser cutting brass machines,has established a good reputation by offering exceptional after-sales services around the world.This time,LXSHOW has further increased the customer satisfaction through excellent technical service in Egypt.
LXSHOW’s Commitment to Exceptional After-sales Services:
LXSHOW has been proud of staying committed to delivering not only the machines,but also a satisfying customer experience.The after-sales services are offered to showcase the commitment to not only addressing the technical problems but also building a lasting relationship with customers.
LXSHOW stands out for its commitment to offering lifelong support in terms of after-sales services.From the moment customers make an investment,they are welcomed to contact the technical team who is ready to answer any questions and address technical issues for them.Since LXSHOW places an emphasis on the prompt response to customer inquiry or technical problems,our technical support team is available around the clock,ensuring that customers can receive timely support.At LXSHOW, you can find a team of professional and well-trained technicians.By possessing highly skilled technical expertise,they can help customers to address any issues efficiently.
Recognizing the fact that each customer has unique needs,the technical team provides personalized,door-to-door services for customers,covering installation,maintenance,training and troubleshooting.These services can be tailored to meet the unique requirements of each customer.
The training program is designed to help those customers who have zero or little experience with a laser machine,aiming to help them to make the most out of the machine.
Beyond addressing customers’complaints,LXSHOW places a focus on building a lasting relationship with customers by getting feedbacks and continually improving its after-sales services.
It is through exceptional services that a company can improve the reputation and keep customers loyal to the company.Recognizing the fact the customer satisfaction plays a significant role in the corporate development,LXSHOW has been committed to continually improving its after-sales services.
LXSHOW Fiber Laser Cutting Brass Machine and CO2 Laser Cutting Machine:
This Egyptian customer purchased a LX3015DH fiber laser cutting brass machine and a CO2 laser cutting machine from us.These two types of laser cutting systems have been commonly used in various industries and sectors.But they vary greatly in many aspects.Comparision of these two types of lasers can help you significantly increase the cost efficiency.
1.Laser source:
l Fiber Laser Cutting Brass Machines:
- Uses fiber laser beams
- Delivers a higher laser power
l CO2 Laser Cutting Machines:
- Utilizes CO2 laser beams
- Offers a much lower laser power compared to fiber lasers
2.Material:
l Fiber Laser Cutting Brass Machines:
- Suitable for metal materials,including stainless steel,carbon steel,alloy steel,copper and aluminum
l CO2 Laser Cutting Machines:
- Suited for cutting nonmetals,including paper,leather,wood,plastic,etc
3.Cutting speed:
l Fiber Laser Cutting Brass Machines:
- Delivers a faster cutting speed for increased productivity and efficiency.
- Ideally used for applications where productivity is required
l CO2 Laser Cutting Machines:
- Cutting slower than fiber lasers
- Suitable for applications where cutting speed is not the top priority
4.Cost efficiency:
l Fiber Laser Cutting Brass Machines:
- Requires less maintenance and fewer maintenance costs
- Offers a higher cost efficiency due to its greater precision and efficiency
l CO2 Laser Cutting Machines:
- Offers a higher maintenance costs compared to fiber lasers
- Less cost efficient than fiber lasers when it comes to precision and efficiency
Types of materials,applications and budget are crucial aspects of deciding between fiber fibers and CO2 lasers.When deciding on these two types of lasers,you need to consider your specific cutting needs in terms of material compatibility and applications.Fiber lasers are generally better than CO2 lasers when it comes to precision and efficiency.Fiber lasers are ideal for cutting metals while CO2 lasers are suitable for nonmetals.
LXSHOW strives to offer the most advanced laser cutting systems,including laser metal sheet cutting machines,laser tube cutting machines and tube and plate laser cutting machines,and other CNC machining tools,including bending and sheaing machines.
Contact us to discover more details.
Post time: Dec-15-2023
